Database Management

FT Blog CleanList

Bank Money Every Year… Clean Your Customer List

By Robert Wendt / September 25, 2017

It’s easy to bank some money every year… clean your customer list! Customer lists tend to age quickly. An average of 20% of business people change jobs each year, and 1 out of 6 families move in any given year. If you don’t update your customer lists on a regular basis, you are wasting postage…

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Testing – the Most Effective Tool for Database Marketing

By Robert Wendt / November 26, 2012

Testing is essential in every campaign, given that the business environment changes dynamically. Nothing should be taken for granted. Testing can be used not only for the estimation of short term response rates, but also to monitor the ROI of a campaign. Each marketing campaign should be tested on a smaller group of customers before…

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Your Mailing Lists will Impact Customer Experience and Loyalty

By Robert Wendt / January 20, 2012

If you’re a direct mail and e-mail marketer, and you worry about the possibility of your sales declining along with the current economic contraction, the key to maintaining sales growth may lie in the existing customers in your direct marketing mailing lists. According to a recent article in Response Magazine entitled Overcoming Economic Struggles by…

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Data Mining – An Important Tool for Any Company

By Robert Wendt / March 31, 2011

In order to produce a successful 1:1 printing campaign, all you have to have is a great database, right? Not quite. Producing a successful 1:1 print campaign starts with having a great database, but even once you have the data, you have to figure out what to do with it. Often, that means data mining.…

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How to Develop a Great Customer Database

By Robert Wendt / March 10, 2011

It won’t be a surprise to anyone to say that developing and working with databases is one of the greatest challenges to success with 1:1 printing. And yet, we hear about companies—even small and mid-sized companies—having great success. What’s their secret? There isn’t one. Success is merely a function of good old-fashioned legwork. If you…

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What Are Your Duplicate Records Costing You?

By Robert Wendt / January 7, 2011

Making a small effort to clean-up your database now will pay-off in a big way later. If you look carefully at your customer database, you will most likely find a high number of duplicates. Creating duplicates is easy and often happens when a customer contacts or orders from you more than once. Enter the human…

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