Robert Wendt

A Logo Is Not a Brand

By Robert Wendt / January 31, 2012

Lots of organizations come to us asking for “a new brand.” They typically mean a new name, or icon, or a new look and feel for their existing name. Lots of people think that brand begins and ends there — that once we shine up the name they can stick it below their email signature,…

Read More

Your Mailing Lists will Impact Customer Experience and Loyalty

By Robert Wendt / January 20, 2012

If you’re a direct mail and e-mail marketer, and you worry about the possibility of your sales declining along with the current economic contraction, the key to maintaining sales growth may lie in the existing customers in your direct marketing mailing lists. According to a recent article in Response Magazine entitled Overcoming Economic Struggles by…

Read More

5 Steps to Launching an Optimized Website

By Robert Wendt / January 3, 2012

There are a variety of misconceptions surrounding search engine optimization today. One big misconception that many website owners have is that once they have their site set up and they submit it to search engines, they’ll get traffic right away. The truth is that there is a lot more to bringing traffic to your website.…

Read More

To Better reach your Audience think Response Mechanism, Not Technology

By Robert Wendt / December 7, 2011

Today’s marketers have more options than ever before. Should you use a personalized URL? QR code? 1:1 postcard? They are all effective tools. But which tool is the right one? Although we tend to think about personalized URLs, QR codes, and the like as types of marketing campaigns, they are really response mechanisms. You receive…

Read More

Mail Has Power to Move Minds, Study Says

By Robert Wendt / November 8, 2011

Marketing has always been about trying to anticipate consumer behavior from deciphering buying patterns to studying life cycles to deducing which discount offers work best on which age groups. A recent neuroscience study conducted jointly by research firm Millward Brown, Bangor University and the United Kingdom’s Royal Mail shows direct mail makes a deeper and…

Read More

Make Your Invitation More Inviting

By Robert Wendt / October 24, 2011

When it comes to being invited somewhere, nobody wants to be a number. Everyone wants to have an invitation extended personally. Everyone wants to know that their presence is noticed and valued. Not surprisingly, one of the most common uses for personalized printing is event invitations. Here are some ideas for increasing the appeal of…

Read More

The Great Debate: Direct Mail vs. Email

By Robert Wendt / August 16, 2011

Debating whether or not to replace print with email? It’s a discussion that doesn’t seem to go away. It’s happening in boardrooms, around water coolers, and during lunch meetings every day. To many, email sounds like an inexpensive alternative to print. But is it really a replacement? Both media have strengths and weaknesses and shine…

Read More

Postage discounts with QR codes

By Robert Wendt / June 23, 2011

The Post Office just announced a 3% discount above and beyond the Standard and First Class rates for mailings in July and August that incorporate QR codes (in letters, flats, or postcards). This is a great way to save on postage and benefit from the use of QR codes to get your customers to come…

Read More

Print Drives Sales Both On- and Off-Line

By Robert Wendt / June 9, 2011

Print is powerful and its power is multiplied when used as part of a multi-channel campaign. Print enhances the impact of television, telemarketing and the internet by providing an extra dimension that’s warm, inviting and highly personalized. It can reinforce your brand’s message, introduce new products or services and drive traffic to your website. From…

Read More

The Shape of the Offer: Cost Effective Direct Mail Design

By Robert Wendt / May 26, 2011

Trying to keep your direct mail costs down this year? There are three basic design methods to reduce mail volume and maximize postage discounts. But first, the basics. There are three basic shapes of mail in the U.S.: letter-size pieces, flat-size pieces and parcels. Make absolutely sure that your mail pieces meet all postal regulations…

Read More